about us
Skilled Hands, Caring Hearts, Healthier Futures
Who We Are
At Havenwell Healthcare Services Ltd, we are a trusted and experienced healthcare recruitment agency, dedicated to bridging the gap between skilled healthcare professionals and care providers across the UK. With over 40 years of combined expertise in the healthcare sector, our team understands the critical importance of delivering exceptional care.
Our mission is clear: to provide compassionate, professional, and high-quality healthcare staffing solutions. Every placement we make is a reflection of our commitment to excellence, ensuring that our clients receive dependable support and our professionals find rewarding opportunities.
Our Expertise:
- At Havenwell Healthcare Services Ltd, we are experts in sourcing and placing exceptional healthcare professionals who bring compassion, skill, and reliability to every setting. Our commitment to excellence ensures that our clients receive outstanding care from trusted professionals.
- Registered General Nurses (RGNs):
- Providing expert nursing care across various healthcare environments.
- Registered Mental Health Nurses (RMNs):
- Offering specialised support for mental health and well-being.
- Healthcare Assistants (HCAs):
- Delivering compassionate support to patients and residents, ensuring their comfort and dignity.
- With a focus on "Trusted Healthcare Every Step of the Way," we bridge the gap between skilled professionals and the healthcare organisations that need them most.
Where We Place Our Professionals:
- At Havenwell Healthcare Services Ltd, we are proud to provide top-tier healthcare professionals to a diverse range of settings, ensuring exceptional care and support wherever it’s needed:
- NHS and Private Hospitals:
- Supporting critical healthcare delivery with skilled nurses, healthcare assistants, and allied professionals.
- Private Hospitals:
- Enhancing patient care with experienced and compassionate staff.
- Care Homes and Residential Facilities:
- Offering personalised care for elderly residents and individuals with complex needs.
- Private Healthcare Organisations and Clinics:
- Delivering flexible staffing solutions for private practices and specialised clinics.
Learn More About Us
Our Journey of Care and Excellence
At Havenwell Healthcare Services Ltd, our journey began with a clear mission — to elevate the standard of healthcare staffing across the UK. Founded by seasoned professionals with first-hand experience in clinical and care home environments, we possess a deep understanding of the daily challenges healthcare providers encounter.
Whether it’s covering unexpected absences, meeting long-term staffing needs, or maintaining continuity of care, we are here to ease the pressure. Our service is built on a people-first philosophy, valuing both the carers who provide compassionate support and the individuals who receive it.
We are more than just a staffing agency — we are a trusted partner in healthcare, ensuring that care is delivered with excellence, integrity, and compassion every step of the way.
Who We Are
At Havenwell Healthcare Services Ltd, we’re not just a staffing agency — we’re a partner you can rely on. With in-depth industry knowledge and a passion for quality care, we connect talented healthcare professionals with providers in need. Our team is dedicated to supporting both clients and staff with transparency, empathy, and professionalism. Whether you need trusted support or you’re looking to grow your career — we’re with you every step.
Our Mission
At Havenwell Healthcare Services Ltd, our mission is to deliver compassionate, capable, and committed healthcare professionals who make a lasting impact. We focus on providing uninterrupted, high-quality care that supports both healthcare organisations and the individuals they serve. By understanding the unique needs of each client, we ensure every placement adds real value. Our goal is to build a safer, stronger healthcare system through trusted, people-first staffing solutions.
Our Vision
Our vision is to become the UK’s most trusted and respected healthcare staffing partner. We aim to set new standards for quality, reliability, and ethical recruitment in the healthcare industry. By nurturing long-term partnerships and consistently exceeding expectations, we’re building a reputation rooted in excellence. Havenwell Healthcare Services Ltd aspires to be the first choice for both healthcare providers and professionals seeking a meaningful and rewarding future.
Our Core Values
At Havenwell Healthcare Services Ltd, our values shape how we serve and support every client and candidate:
- Care
- We put people and patients at the centre of every decision.
- Integrity
- We operate with honesty, transparency, and respect.
- Excellence
- We aim for the highest standards in every placement.
- Responsiveness
- We’re available, dependable, and ready 24/7.
- Compliance
- We meet all legal and clinical requirements, every time.
Our Dedication to Quality and Compassion
At Havenwell Healthcare Services Ltd, we distinguish ourselves through our unwavering commitment to quality, integrity, and person-centred care. Our reputation is built on delivering exceptional service, fostering strong partnerships, and upholding the highest standards across all aspects of healthcare recruitment and domiciliary care.
Exceptional Talent, Thoughtfully Placed
Person-Centred Care Solutions
Ongoing Professional Development
Commitment to Compliance and Quality
Inclusive and Diverse Workforce
Transparent and Responsive Service
Compliance You Can Trust
- We take compliance seriously. All our staff undergo
- Enhanced DBS checks
- Full work history verification
- Right to Work documentation
- Mandatory training and clinical updates
- NMC PIN checks (for nurses)
- Reference checks from recent healthcare employment
- We’re committed to meeting and exceeding the expectations set by
- Care Quality Commission (CQC)
- NHS Employers Framework
- General Data Protection Regulation (GDPR)
- Disclosure and Barring Service (DBS)
Who We Work With
- We support a wide range of healthcare settings, including
- NHS Trusts
- Private Hospitals
- Integrated Care Boards – Continuing HealthCare (CHC) -
- Primary Care Trusts
- Nursing & Residential Care Homes
- Mental Health Units
- Hospices
- Domiciliary Care Providers
- Whether it’s a single shift contracts or a permanent position, we tailor every placement to meet your needs and goals.
How Our Care Process Works
Getting started with Havenwell Healthcare Services Ltd is simple, supportive, and stress-free. Here’s how we help.
1
Submit a Care Request
2
Care Assessment
3
Tailored Care Plan
4
Care Begins
Our Code of Practice
Our Code of Practice
At Havenwell Healthcare Services Ltd, our Code of Practice underpins everything we do. It reflects our values, informs our conduct, and guides our commitment to delivering exceptional healthcare services with integrity, compassion, and professionalism.
Our Objectives
- Deliver high-quality, person-centred care that promotes dignity and independence.
- Recruit, train, and retain skilled and compassionate healthcare professionals.
- Ensure full compliance with all legal and regulatory standards.
- Promote equality, diversity, and inclusion across all services.
- Maintain high levels of client satisfaction and trust.
- Continuously improve services through feedback, innovation, and training.
- Grow responsibly and sustainably to meet increasing demand.
- Build strong partnerships with healthcare and community organisations.
Our Philosophy
- At Havenwell Healthcare Services Ltd, our philosophy is rooted in compassion, respect, and excellence. We believe that every individual deserves high-quality care that enhances their quality of life, promotes dignity, and supports independence.
- Our approach is guided by the following core principles
- Empowerment and Independence: We encourage and enable people to live as independently as possible, making their own choices with confidence.
- Professional Integrity: We uphold the highest standards of honesty, transparency, and accountability in all aspects of our work.
- Respect and Compassion: We treat every individual — client, staff member, or partner — with kindness, empathy, and respect.
- Commitment to Excellence: We strive for continuous improvement, embracing innovation, learning, and best practices in all we do.
Quality Assurance
- At Meridian HealthCare Services Ltd, quality is not just a goal — it is the foundation of everything we do. Our commitment to excellence in service delivery is driven by a robust quality assurance framework that ensures safety, consistency, and continuous improvement across all areas of our operations.
- Our Quality Assurance Principles:
- Compliance with Regulations
- We strictly adhere to all relevant legal, regulatory, and professional standards, including those set by the Care Quality Commission (CQC), Skills for Care, and other governing bodies.
- Continuous Monitoring and Evaluation
- We conduct regular internal audits, supervision, and quality reviews to assess service delivery, staff performance, and client satisfaction. Findings are used to implement improvements and share best practices.
- Staff Training and Development
- All our healthcare professionals receive comprehensive training and are supported with ongoing professional development to ensure their skills remain current, effective, and aligned with best practices.
- Client Feedback and Engagement
- We actively seek feedback from service users, families, and partner organisations to ensure we are meeting expectations and continuously refining our services.
- Incident Reporting and Learning
- We have clear systems in place for reporting concerns, complaints, and incidents. Every report is treated seriously and used as a learning opportunity to enhance safety and quality.
- Person-Centred Approach
- We maintain a focus on personalised care and tailored recruitment, ensuring that services are built around the individual needs and preferences of each client or organisation we serve.
At Havenwell Healthcare Services Ltd, quality is not just a goal — it is the foundation of everything we do. Our commitment to excellence in service delivery is driven by a robust quality assurance framework that ensures safety, consistency, and continuous improvement across all areas of our operations.
We strictly adhere to all relevant legal, regulatory, and professional standards, including those set by the Care Quality Commission (CQC), Skills for Care, and other governing bodies.
We conduct regular internal audits, supervision, and quality reviews to assess service delivery, staff performance, and client satisfaction. Findings are used to implement improvements and share best practices.
All our healthcare professionals receive comprehensive training and are supported with ongoing professional development to ensure their skills remain current, effective, and aligned with best practices.
We actively seek feedback from service users, families, and partner organisations to ensure we are meeting expectations and continuously refining our services.
We have clear systems in place for reporting concerns, complaints, and incidents. Every report is treated seriously and used as a learning opportunity to enhance safety and quality.
We maintain a focus on person-centred care and tailored recruitment, ensuring that services are built around the individual needs and preferences of each client or organisation we serve.
Get Answer To Your Most Asked questions
We Are Here To Help With Your queries !
We specialise in providing trained and vetted healthcare professionals, including:
- Registered Nurses (RGNs, RMNs)
- Healthcare Assistants (HCAs)
- Support Workers
- Social Workers
- Domiciliary Carers / Home Care Workers
You can register online via our website or contact our candidate support team for assistance.
Yes, we typically require a minimum 4-hour shift, but we are open to discussing your specific needs.
Registration is free. You may need to pay for:
- Your DBS check (if you don’t already have one)
- Uniforms or ID badge (optional)